Frequently Asked Questions (FAQ)
- All Fancy Chix orders are placed though the Square Up Online Store. All payments accepted are through the Square Up Online Store.
- No payments are processed though www.fancychix.com. Once you are ready to place an order you will be prompted to click a link that takes you to the Fancy Chix Square Up Online Store.
- No packages will be shipped until payment has been received. Customers are obliged to complete all orders via Fancy Chix Square Up Online Store.
- Please allow 1-2 business days to process your order.
- Once order is processed your packaged will be shipped with in 3-5 business days and the tracking number will be emailed to you. A signature is required upon delivery. All packages will be sent via USPS Flat Rate Shipping.
- NO INTERNATIONAL SHIPPING AVAILABLE AT THIS TIME.
Refunds and Exchanges
- We advise that you review your order before purchase to confirm all items are correct.
- No Refunds or Exchanges. All sales are final.
Hair Care/ Maintenance
- Extensions should be thoroughly cleaned prior to use. We recommend using a sulfate free shampoo & moisturizing conditioner. Wefts can be sealed to avoid hair shedding. Product usage should be kept at minimum as this can create build up in the hair. Hair should be shampooed & conditioned every two weeks with a moisturizing conditioner. A satin or silk scarf or bonnet is recommended to use at night. With proper care and maintenance your extensions should last for a year or more
Additional Policies and FAQs