FAQ




Frequently Asked Questions (FAQ)

 

 

Payment

 

Shipping

  • Please allow 1-2 business days to process your order.
  • Once order is processed your packaged will be shipped with in 3-5 business days and the tracking number will be emailed to you.  A signature is required upon delivery. All packages will be sent via USPS Flat Rate Shipping.
  • NO INTERNATIONAL SHIPPING AVAILABLE AT THIS TIME.

 

Refunds and Exchanges

  • We advise that you review your order before purchase to confirm all items are correct.
  • No Refunds or Exchanges. All sales are final.

 

Hair Care/ Maintenance

  • Extensions should be thoroughly cleaned prior to use. We recommend using a sulfate free shampoo & moisturizing conditioner.  Wefts can be sealed to avoid hair shedding.  Product usage should be kept at minimum as this can create build up in the hair.  Hair should be shampooed & conditioned every two weeks with a moisturizing conditioner.  A satin or silk scarf or bonnet is recommended to use at night. With proper care and maintenance your extensions should last for a year or more

 

Additional Policies and FAQs

  • TBD